Lessons learned and suggestions.

Generative AI is developing fast, and companies will have to balance pace and innovation with caution.

Don't forget, historically it has taken about five to seven years for a disruptive firm to change industry models.

Don't approach investor relations as a marketing exercise.

It's all about soft vs. hard data.

Create value that’s hard to copy.

A digital and AI transformation cannot be done in “special project” mode. To pull this off, the entire organization must be able to deliver constant digital innovation, which requires a holistic set of capabilities. The effort is significant, but so is the reward.

Like any business-planning exercise, think about your AI strategy in phases. Embrace agility and change, and keep a continuous learning mindset, calibrating and adjusting your gameplan as you go.

The business advantages of scale and scope are widely recognized, but large, global enterprises often fail to fully realize them when it comes to innovation.